Welcome to our FAQ page! Here, we address common questions to help you have a smooth shopping experience with us. If you have further inquiries, please don't hesitate to reach out to our customer support team.
We specialize in authentic Sudanese and African-inspired clothing, including traditional and modern styles for men and women. Our collection features Sudanese Thoub, dresses, shirts, skirts, headwraps, and accessories, each crafted with vibrant prints and patterns representing the rich heritage of African cultures.
Yes, many of our pieces are handcrafted by skilled artisans, ensuring authenticity, high quality, and attention to detail. Our goal is to support local artisans while bringing the beauty of Sudanese and African design to a global audience.
Our clothing comes in a range of sizes, from XS to 3XL, and we also offer custom sizing options.
Yes, we offer custom design services! If you’re interested in a unique piece tailored to your specific preferences, please contact our customer support team for details on custom orders, including pricing and timelines.
Simply browse our collections, add items to your cart, and proceed to checkout. You can create an account for easier future purchases or check out as a guest.
We accept major credit/debit cards, PayPal, and other secure online payment options. All transactions are processed securely to protect your information.
Yes, we offer worldwide shipping. Shipping fees and delivery times may vary depending on your location. Please refer to our Shipping Policy page for detailed information on international shipping.
Orders are typically processed within 1-3 business days. Shipping time depends on your location and the chosen shipping method. You’ll receive a tracking number once your order is shipped.
After your order has been shipped, you’ll receive an email with tracking details. You can track your shipment through the link provided in the email or by logging into your account on our website.
Yes, orders can be cancelled or modified within 24 hours of placing them. After this period, the order may already be in processing and therefore cannot be altered. Please contact customer support as soon as possible if you need assistance.
If you have additional questions, feel free to contact us. We appreciate your interest in our store and look forward to providing you with unique, quality clothing that celebrates culture and style!